The Quality Management (QM) Program promotes continuous improvement in our programs by meeting the Health Resources and Services Administration (HRSA) Ryan White Part B program requirements for quality management. These requirements include: 1) measuring how well HIV health services meet HIV/AIDS clinical guidelines, and 2) developing strategies for improving access to quality HIV health services such as medical care and case management services. The QM program addresses:

• Improved access to and retention in care
• Quality of services and related outcomes
• Linkage of social support services to medical services
• Ability of the program to change with the epidemic
• Use of epidemiology, quality and outcomes data for planning and prioritizing

The QM program utilizes various activities and tools, including:

• Needs assessments
• Collaboration and coordination
• Client outcomes and satisfaction
• Data design
• Collection and analysis
• Surveys
• Reports
• Audits

QM Documents

• Quarterly HIV Performance Measures
• HIV Quality Management Plan

QM Resources  

Health Resources & Services Administration (HRSA)

• Ryan White HIV/AIDS Program Center for Quality Improvement & Innovation
• HIV/AIDS Bureau: Clinical Quality Management Policy Clarification Notice (PCN) #15-02

Ohio Department of Health

• Ohio HIV/AIDS Integrated Epidemiologic Profile

Contact Us

Email: HCS@odh.ohio.gov